Are we supposed to refrain from reciting our own personal petitionary prayers and just trust that Hashem is doing everything for the best, even when it seems like we are down in the dumps? A video I just saw from a rabbi not known to me sounds like that.

Hello Rabbi, I hope this message finds you well. I've been grappling with a tough question for a long time now, and I'd really appreciate your insights. Here's my struggle in a nutshell: I'm struggling to understand how there's so much evil in the world if God is all good. The typical response that we can't fully grasp God's plans doesn't sit well with me, especially when I think about events like the Holocaust or recent wars. They're just too terrible to accept as part of any good plan. I found some comfort in Rambam's words about free will, suggesting that evil exists because people can choose to do wrong or because of natural laws that sometimes have bad outcomes. But this leads me to a bigger question about prayer: If we can ask God for things through prayer, it means we're asking for God's intervention in the world. But if God doesn't always intervene, how can I pray and ask for help? and if he is helping through prayer, why we almost never see this? especially considering that horrible events have happened in the past, even when people were fervently praying, and yet were losr (like the Holocaust). Rabbi, I'm feeling really lost and would greatly appreciate your perspective and guidance. Thank you for taking the time to read my thoughts. Warm regards, Ori